Our services

OWNERS

Hathaway Real Estate provides a bespoke property management service which means that you deal with one person, every time you make contact with us. This sets us apart from others in the market who allocate their staff up to 160 properties each. HRE keep the portfolio of their managers to minimum so that we can be more dedicated to you. We understand that your time is important so we make ourselves available to you, when you need us.

Delivering value to clients starts with knowing what you want – by listening. HRE delivers a service so personal that our clients feel like part of the family and have their best interests as a priority. When you choose Hathaway Real Estate our clients will enjoy all the services that other agencies provide and more.

Rent collection and arrears management
Tribunal Preparation & attendance
Extended business hours (8:30am - 7:00pm Mon - Fri, AEST) Saturday – By appointment
Ingoing tenant introductions at your property with welcome pack
Ongoing and check-out property inspections
Annual rent maximisation analysis
Unlimited exhibitions with video feedback
24/7 Access to our client portal on www.hathaway.estate
Skype & video communication
Online webchat directly with your Property Manager
Veda tenant screening
Body corporate representation upon request
Supervision of all maintenance and emergency repairs
Comprehensive Condition & Inventory reports
No monthly account keeping fees
No exit fees or minimum notice periods
No transfer of management fees, making your switch to HRE easy
A traditional Property Management service
And more!

Tenants

At Hathaway Real Estate we value our tenants, so we make renting easy. Our concierge service helps you feel instantly at home in your new house by taking the time to walk you through your new property; we will meet you on site to exchange the keys and answer any important questions you may have. We will help you complete the condition report, noting any areas of concern that you might have. We will walk you through the things you need to know in regards to emergency maintenance and how to contact us any time.

HRE is available to you any time through our online chat service, telephone or email..